Fans gather at the Seventeen concert hall in search of new tickets after theirs were cancelled, Entertainment News

It was supposed to be a joyful occasion for Carats (fans of K-pop boy band Seventeen).

After all, concerts are making a comeback and K-pop acts are descending on our sunny shores faster than our wallets can handle.

However, for some Carats who secured resale tickets for the Be The Sun World Tour, yesterday (October 13) turned out to be a nightmare when they found out their tickets were cancelled.

A fan passing by Syaf posted a TikTok story of fans, who were unable to attend the concert, gathered at the Singapore Indoor Stadium. It was accompanied by the text “The group of us who got ripped off for Seventeen tickets”.

In the video, fans could be seen singing Seventeen’s song _World to keep their spirits up – until security “yelled at us to get out of the door and get away,” Syaf told AsiaOne.

“Our tickets were canceled because we bought them from resellers. I believe it was because they were staff tickets,” the 21-year-old executive said, noting that the vendor they got the tickets from claimed to be a member of staff.

“We found out 20 minutes before the end of the numbered queue (a queuing system where people enter based on their ticket number) via the seller’s message that all tickets were void.”

Another fan, passing by Sha on TikTok, posted a video with the caption “On my way to work knowing I just lost my Seventeen Be The Sun tickets” and asked fans if they had any extras to sell. .

She also reached out to Live Nation for help with the video.

@shastoleme

guys please, sis is smiling through the pain🥹😭 #carats #seventeen #gose #BETHESUN #bethesuninsg #fyp #tiktoksg #singapore

♬ gose intro – ʚɞ

In a subsequent TikTok she posted from the concert hall, she asked if anyone would be willing to sell her a ticket.

@shastoleme

any carats willing to sell last minute, thank uuu #tiktoksg #seventeen #BETHESUN #bethesunsg #fyp

♬ gose intro – ʚɞ

Like Syaf, Sha said her tickets were canceled because they were staff tickets.

The 25-year-old who works in the consultancy told AsiaOne, “The seller let us know a day before the concert that Live Nation would cancel the ticket as it was a staff ticket which they cannot not resell to the public.”

Sha also confirmed the news during a call with Live Nation.

“I called the box office several times and they claimed the concert was sold out, although I found out through another call to Live Nation that the canceled tickets had gone on sale to the public,” she said. added.

Sha said, “They also released about four additional rounds of tickets without notice, which I found out through other Carats’ social media.”

Fortunately, she ended up going to the concert. After “blowing it on social media”, Sha managed to buy a ticket from a “friend of a friend” she met at the venue.

@shastoleme

being bias wrecked by cheol the whole night #bethesunsg #bethesun #seventeen #scoups #minghao #BeTS #svt #snapshoot #fyp

♬ original sound – Sha – Sha

Syaf also had a similar experience to Sha when she tried to get replacement tickets. They shared, “We asked for tickets at the box office and they said they had none left.

“But TicketMaster also released a few tickets, unannounced, that many of us didn’t know about until we heard from others about the concert venue itself.”

AsiaOne has reached out to Live Nation and TicketMaster for comment, but they have yet to respond to questions at the time of writing.

According to Syaf, there were apparently over 500 people with canceled tickets at the indoor stadium, both where they took their TikTok video and at the box office.

As for Sha, she only saw about 30 fans whose tickets had been canceled and were looking for new ones, including the band singing Seventeen.

@che0lificious

such a big no #seventeen #svt #sg #fyp #fyppage #foryoupage #bethesun

♬ original sound – cheolifishes – cheolifishes

On Twitter, Carats asked fellow fans to beware of scammers, noting one particular Carousell user who had garnered over 60 reviews from people buying their tickets.

other

This is the same user that Sha confirmed she bought her canceled tickets from.

Syaf said they bought their ticket from another supposed staff member, who claimed that many tickets were canceled due to resale of tickets by the aforementioned Carousell seller.

A look at Carousell’s profile confirmed dozens of buyer reviews for Be The Sun World Tour tickets.

other

In response to questions from AsiaOne, the seller classified the issue as a “private matter”, but said “all affected buyers will receive a full refund” and “have already been notified”. They declined to reveal further details.

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